Copper Star Home Care Privacy Policy 1. Effective Date: January 1, 2026 2. Copper Star Home Care (“Copper Star,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected through our website and related services. 3. This Privacy Policy explains how we collect, use, disclose, and safeguard information in compliance with applicable federal and state privacy laws, including Arizona consumer protection laws and, where applicable, HIPAA. 4. Information We Collect Includes: - Information You Voluntarily Provide, such as; Name, Email address, Phone number, Mailing address - Information submitted through contact forms, intake forms, or service inquiries - Automatically Collected Information, such as; IP address, Browser and device type, Pages visited, referring URLs, and session duration 5. Cookies and similar tracking technologies - We collect only what is reasonably necessary to operate our website and provide services. 6. We use information to: - Respond to inquiries and service requests - Provide and improve services - Communicate operational or service-related information - Maintain website security and performance - Meet legal and regulatory obligations 7. We do not engage in automated decision-making that produces legal or similarly significant effects. 8. You may receive communications related to Copper Star services if you choose to engage with us. You may opt out at any time by: - Clicking “unsubscribe” in emails - Replying “STOP” to SMS messages - Contacting us directly 9. We comply with CAN-SPAM, TCPA, and applicable state marketing laws. Opt-out requests are honored promptly. 10. Copper Star does not sell, rent, trade, or monetize personal information. Ever. Your information is used only for legitimate business purposes related to care, services, or communication you request. We may share information only: - With service providers who support our operations and are contractually required to protect data - When required by law or legal process - To protect the safety, rights, or property of Copper Star or others - We do not permit third parties to use your information for independent marketing. 11. Health & Sensitive Information - To the extent Copper Star receives health-related or sensitive information, such information is safeguarded in accordance with applicable federal and Arizona privacy laws, including HIPAA where applicable. - All client information is protected using administrative, technical, and physical safeguards designed to maintain confidentiality and integrity. (Note: A separate HIPAA Notice of Privacy Practices will be provided if and when required.) - Data Security. We implement reasonable security measures, including; Access controls, Secure systems and hosting environments, Ongoing privacy and security reviews - No system is infallible, but we take data protection seriously and act responsibly. 12. Cookies & Tracking Technologies. Our site uses cookies and similar technologies to improve functionality and analytics. You may control cookie settings through your browser. Disabling cookies may limit certain site features. 13. Children’s Privacy. Our website is not intended for children under legal age to consent for care. We do not knowingly collect information from children. 14. Your Privacy Rights. Depending on your location, you may request to: Access your information, Correct inaccuracies, Delete certain information 15. Opt out of marketing. Requests can be made using the contact information below. 16. Policy Updates. We may update this policy periodically. Changes will be posted with an updated effective date. 17. Contact Copper Star by email: administrator@copperstarcare.com